How RFID Gave a Furniture Manufacturer Real-Time Order Visibility

We are excited to introduce ValuTrack, Acuvera Tech’s trusted partner for RFID and warehouse optimization. When our customers need better tracking on the shop floor or in the warehouse, ValuTrack is who we turn to for barcode and RFID technology. Their work with Hunt Country Components shows what that looks like in practice: real-time order status, a faster payroll process, and shipments that land on the right truck.

Who is ValuTrack?

ValuTrack Technology Solutions is a systems integrator based in Milford, Massachusetts. They focus on data capture: barcode scanning and printing, mobile computers, labeling, and RAIN RFID, built on Zebra Technologies hardware.

Why partner with them? Our customers run Epicor Kinetic and Prophet 21, and the information in an ERP is only as good as the way it’s captured. ValuTrack specializes in that capture layer, which makes them a natural fit for the manufacturers and distributors we work with.

What problem was Hunt Country Components trying to solve?

Hunt Country Components, based in Thomasville, North Carolina, makes high-quality upholstered furniture and ships to customers across the United States, Canada and Puerto Rico.

They wanted a cost-effective way to raise customer satisfaction. That meant three things:

Better order accuracy
Real-time visibility into order status for customers
Replacing a time-consuming, sometimes inaccurate paper-based payroll process, which mattered because production employees are paid by piece rate

What did ValuTrack put in place?

ValuTrack equipped Hunt Country’s facilities with Zebra’s purpose-built RFID technology: fixed RFID readers, RFID-enabled mobile computers and sleds, and industrial printers to produce the tags, tied together with HAL Systems’ TRAXX inventory software.

The results, in ValuTrack’s words:

Real-time information on each customer order, including completion dates
A quicker, more accurate payroll process
RFID tags that verify shipments are being loaded onto the correct trucks

You can watch the story in ValuTrack’s video or read the full case study.

What does this mean for your ERP?

This is where it connects for Kinetic and P21 users. Acuvera Tech’s implementation consultants often see the same pattern: the ERP is set up well, but paper and manual keying still sit between the floor and the system. That gap is where order status goes stale and errors creep in.

A few questions worth asking your team:

Where do paper tickets, piece counts or handwritten pick confirmations still get keyed in later?
How often do customers call to ask where their order is?
How do you confirm the right goods are on the right truck before it leaves?

If any answer is “it depends on who’s working that day,” that’s a good place to start.