Knowing what inventory is in transit is critical for financial, legal, and planning purposes. Epicor lets you track stock from the moment it leaves a foreign port until it’s available for sale, so you never lose sight of your assets.

Importing fasteners involves complex costs—duties, shipping, taxes, insurance, and brokers’ fees. Epicor automatically tracks every cost, helping you maintain profitability and competitive pricing.

Managing customer inventory—whether through consignment or regular replenishment—can be challenging. Epicor’s tools help you schedule releases, monitor usage trends, and ensure customers always have the stock they need.

Fastener distributors deal with thousands of SKUs, each with unique details. Epicor allows you to store unlimited product attributes, making it easy to answer customer questions and support complex sales scenarios.

Leverage barcode scanning, credit authorization, and payment automation within a unified order entry system. Integrated technology ensures seamless data flow between inventory, sales, and accounting—reducing manual input and improving transactional accuracy.

Boost sales and prevent lost revenue by automatically suggesting complementary or substitute items. Ensure that every order is optimized, even when popular products are backordered. This keeps customers satisfied and increases overall order value.

Track individual items with full serial number visibility. Manage serials across inbound and outbound transactions for accurate record-keeping and recall readiness. Optional outbound-only tracking reduces overhead while maintaining compliance. Gain complete confidence in your inventory data and operational control.

Centralize delivery and service workflows with GPS tracking, mobile proof of delivery, and real-time note capture. Automate maintenance, warranty management, and service history tracking. Ensure accurate operational insights and superior customer support.

Track all vendor rebates electronically for accuracy and improved profitability. Integration with General Ledger and price schedules ensures precise margin calculations. Automate tedious rebate tasks and record every step in real time. Detailed reports make claiming rebates faster and simpler for your team.

Automate your electronic data interchange with a fully integrated system. Receive, process, and send transactions directly within your software, reducing manual effort and errors.

Move your business to the cloud and reduce the strain on your IT team. Benefit from best-practice security measures, ongoing monitoring, and redundant data centers that protect against downtime and cyber threats. Focus on growth while we manage the infrastructure.

Streamline front counter operations with integrated POS tools, credit card processing, and signature capture for proof of pick-up. Ensure PCI compliance and reduce disputes while supporting fast, accurate transactions.

Simplify order entry and up-selling by grouping items into kits or assemblies and automatically recommending accessory products that complement customer purchases.

Support large projects with lot billing and release scheduling, allowing staged deliveries and payments. Quote entire lots or individual phases, ensuring customers receive materials when needed and improving warehouse efficiency.

Maintain optimal stock levels and reduce dead stock with advanced inventory management. Track customer buying trends and manage product genealogy, certifications, and documentation needs.

Enhance delivery operations with mobile proof of delivery, GPS tracking, and real-time notes. Automate service and maintenance processes, manage warranties, and track service history for comprehensive customer support.

Automate vendor rebate tracking and reporting, integrating with your General Ledger for accurate financials and healthier margins. Produce detailed, easy-to-understand rebate reports for accounting staff.

Conduct electronic document exchanges for purchasing, scheduling, and sales with fully integrated EDI—no third-party software required. Leverage a modern technology stack and powerful APIs for custom integrations.

Take the guesswork out of determining how many items or kits you can assemble with the items you have in stock.

When a customer calls to request an item with more than one part, Epicor Prophet 21 searches your database, finds all the components necessary to manufacture a kit or assembly, and calculates the least common denominator of these pieces. In seconds, customer service representatives know exactly how many of a kit they can offer your customers—without taking a walk to the warehouse to manually find and count SKUs.

Managing and assembling products like custom hoses can be a labor-intensive process, and Epicor offers a time saving solution. Tracking the depth of the fitting that covers the hose (cut factor), tells you how much hose you need for each complete assembly.

For example, if a customer requests a 24-inch hose assembly with 2-inch couplings, the solution will factor in the length of the couplings and direct your employees to cut a 20-inch piece of hose.

Epicor Prophet 21 includes an assembly decoder, in which you can keep records of master item assemblies with the different optional components needed to complete each assembly.

Simplify the process by limiting employee selections to the appropriate components for each piece from a pop-up menu.

Occasionally, you send stock items out of the warehouse for assembly or reworking to meet customer requests. Epicor Prophet 21 can track these items to improve customer service, increase efficiencies, and capitalize on business opportunities. Track purchase orders, costing, and quantities, as well as how long the inventory is off your premises. Manage inventory sent for secondary processing through a work in progress account.