Equipment uptime and usage can make or break your gross margins. In addition to automatic production monitoring, Advanced MES supports digital and analog machine signals directly from sensors or PLCs, or via OPC-compliant PLCs so you can pinpoint issues, manage quality, and reduce waste. You can achieve informed lights out manufacturing, and get the powerful metrics you need to improve performance— Overall Equipment Effectiveness (OEE), run rates, scrap, yield, energy consumption, material consumption, and much more.

Kinetic promotes tighter collaboration throughout the supply chain while analyzing the same metrics that you are measured on, such as supplier shipping performance or quality ratings.

• Track material sourcing and consumption to support sustainability goals
• Automate processes for requesting RFQs and sending change orders
• Utilize electronic queues on supplier portals or direction connections via EDI

Epicor offers a robust solution that tracks materials as well as finished and semifinished products cradle to grave. Many industries today are requiring strong process control with lot and serial controlled inventories throughout. Epicor also provides compliance capabilities specifically designed for fabricated metals used in industries such as automotive, aerospace & defense, medical devices, and industrial machinery.

Kinetic’s multisite capabilities and global presence mean that you can expand to new markets, shift production, and react to customer needs – across the globe.

• Multisite, multi-currency, multi-language product capabilities and country-specific financial functionality
• Global data center footprint to support regional compliance requirement as well as government needs
• Global services and support in 18 languages

With Epicor Kinetic, manufacturers can accurately cost, forecast, and find inventory quickly and easily with a functionality called Advanced Unit of Measure (UOM). The solution delivers a simplified approach to managing dimensional inventory by segmenting inventory with attributes such as hardness, strength, elasticity, or density.

To stay competitive, you need to respond quickly to customer requests and manage demand without excessive inventory. The Supplier Relationship Management (SRM) module integrates with various management systems, allowing you to create and manage RFQs efficiently. The Supplier Connect module enables electronic collaboration with suppliers, letting them review inventory, check payments, and process POs and RFQs online. This reduces the need for time-consuming communications and improves internal efficiencies through better collaboration.

Epicor Commerce’s configurator module helps industrial equipment manufacturers manage complex product customizations by displaying all options on one page, simplifying customer choices. Integrated with Epicor Commerce, it supports web-based configurations for quoting and pricing, and ensures rapid response to new orders by instantly flowing accepted configurations to Kinetic. This tool meets customer requirements and provides visual confirmation of configurations.

Epicor Customer Relationship Management (CRM) manages all customer interactions, from lead generation to order fulfillment and support, involving customers throughout the supply chain via Collaborate. For industrial machinery companies, the Case Management module offers personalized service, linking customer calls to various activities like quotes and orders. This reduces service costs and maximizes field service revenue, with collaborative tools aiding in problem resolution and communication.

Epicor Kinetic supports manufacturers in anticipating demand, aligning production schedules, and maintaining balanced inventory levels. Advanced Planning and Scheduling (APS) tools combine forecasting, master production scheduling (MPS), and capable-to-promise (CTP) visibility to help keep production efficient and responsive, even in changing markets.

• Real-Time Inventory Tracking: Monitor stock levels across all locations for up-to-date visibility.
• Advanced Planning and Scheduling: Apply multi-constraint scheduling and capability-based planning to align supply and demand.
• Waste Reduction: Improve resource management to limit overstock, obsolescence, and downtime.

Epicor’s product lifecycle management (PLM) solutions bring together electrical and mechanical CAD data to simplify product lifecycles from design to end-of-life. Integrated engineering change management and lean ECO workflows help accelerate innovation while maintaining process control and compliance.

• Seamless Integration: Coordinate collaboration across design, engineering, manufacturing, and service.
• Data-Driven Decisions: Use real-time insights to guide market alignment and product evolution.
• End-to-End Traceability: Maintain complete visibility from design to service for compliance and warranty confidence.
• Lean Change Management: Engineering change order workflows integrate with CAD systems to support faster revisions and reduced material waste.

Epicor embeds quality and compliance practices throughout production. Automated checks, CRM and EDI integration, and complete traceability help organizations meet evolving standards and maintain accountability across every product cycle.

• Automated Compliance: Receive timely alerts on non-conformance and stay aligned with current regulations.
• Quality Assurance: Built-in tools help monitor process quality, minimize rework, and capture customer feedback.
• Traceability and Compliance: Comprehensive tracking supports RoHS, WEEE, and ISO requirements with verified accuracy.

Epicor Advanced MES provides visibility into real-time machine and production data from the shop floor. Monitoring key metrics such as Overall Equipment Effectiveness (OEE), scrap, and run rates helps identify trends, reduce downtime, and support data-driven decision-making.

• Real-Time Metrics: Track OEE, scrap, and throughput to identify improvement opportunities.
• Integrated Planning: APS and MES work together to align scheduling and performance tracking.
• Global Production: Maintain consistent operations across multiple sites with unified dashboards.
• Automation Ready: Digital and analog machine signals integrate through PLC or OPC systems to support automated production environments.

Epicor equips electronics and high-tech businesses with flexible, connected tools that keep teams productive and customers engaged. Whether deployed in the cloud, on-premises, or through a hybrid approach, Kinetic provides modern collaboration and mobility for a connected workforce.

• Customer-Centric Collaboration: Embedded CRM, EDI, and Collaborate features support real-time communication and efficient quote-to-order processes.
• Deployment Choice: Select public cloud, on-premises, or hybrid options—all built on the same technology platform.
• Mobile ERP Access: Stay productive anywhere with a consistent, intuitive experience across devices.
• Workforce Readiness: Epicor HCM tracks employee skills, certifications, and training for compliance and development needs.
• Proven Implementation: Our Epicor Signature Methodology supports efficient, on-schedule deployments backed by decades of manufacturing experience.

Epicor’s capable-to-promise functionality absorbs sales order requirements into scheduling, using appropriate finite capacity and MRP rules to offer accurate delivery dates.

Simple acceptance of the sales order moves requirements into production and procurement. Epicor takes myriad product configurations into account for scheduling and costing.

Epicor for Furniture and Fixtures promotes tighter collaboration throughout the supply chain.

The system automates RFQs and any order changes issued to your suppliers, connects you directly via EDI, measures supplier performance on key benchmarks, and enables dealers to configure custom products through a dealer portal

Expand to new markets, right-size your production, and source new materials across the globe.

Epicor has multisite, multi-currency, and multi-language product capabilities–in country-specific functionality. Receive global services and support to ensure regional and geo-specific compliance.

Customer-centric strategies are as important to your business today as they have ever been. Epicor Customer Relationship Management (CRM) provides a 360-degree view of the complete customer, supplier, or partner relationship. Epicor CRM broadens the scope of customer information to everyone within and across the organization and to stakeholders beyond. We also recognize that you need to be able to respond to your customers’ requests in a fast and efficient way. Epicor Mobile CRM empowers your salesforce by providing mobile access to the entire CRM suite of capabilities on iOS™ and Android™ devices, so they can manage the sales cycle from opportunity to order shipment— anytime, anywhere.

Manage the complexity of selling highly customizable products that include variables like color, finish, material, size, and much more. Epicor Commerce offers a comprehensive rules-based configuration tool that provides a fast and efficient mechanism to display all product options on one page—allowing your customers to easily choose their own product specifications without the stress of navigating multiple pages to find the combination that best meets their needs. Fully integrated with Epicor Commerce, Epicor Product Configurator enables web-based configurations that can be used for quoting and pricing within the Epicor Commerce solution.

It’s crucial for medical device manufacturers to trace each product back to its source materials. A capable ERP system allows for end-to-end traceability, from raw materials to the finished product delivered to the end customer.

Sophisticated Enterprise Content Management for document control and process automation

• Lot & Serial Tracked Parts, WIP PCIDs
• Serial Genealogy of components and products
• Reference Designator and manufacturers’ part cross-reference requirements
• Allocate parts for customers based on lot and serial designations

Regulatory requirements around software validation can make it difficult for manufacturers to access current technology and maintain up-to-date systems. Epicor offers flexible cloud solutions with upgrade cadences, supporting compliance with software validation without having to sacrifice regular updates.

• Azure Cloud Infrastructure for security, performance and reliability
• Embedded customer centric CRM functionality for proactive customer engagement and visibility
• Global multi-company/multi-site capabilities
• Flexible deployment options include cloud, on-premises and hybrid

Medical device manufacturers often need to interface with other systems, like CRM (Customer Relationship Management) tools or specialized quality management systems. Epicor’s robust API, Data Fabric & integrations solutions deliver seamless integrations between systems.

• End-to-end integrated framework establishing a digital thread to help optimize visibility and productivity from design to delivery, service and finance
• Accelerate your path to digital transformation with comprehensive product lifecycle & document management
• Collaborate together on product design and product issues through documents on a secure cloud location
• Drive product innovation and manage cost with complete visibility

Ensuring that devices meet consistent quality standards is paramount. ERPs can integrate quality checks, monitor quality metrics, and trigger actions if anomalies are detected. Complaints handling by advanced quality management adds another level of service and accountability.

• Adaptable QMS Solutions to mitigate quality and compliance risks
• Advanced Quality Analytics
• Best practice quality workflows to standardize quality processes and documentation
• Complaints Handling for Life
• Sciences Supplier Corrective Action, Planned Deviations, eMDR, and more