Connected Process Control, Part 3: Traceability and Reporting - Full Visibility From Order to Delivery
This is Part 3 of a 4-part series on Epicor Connected Process Control (CPC).
- Part 1 covered guided, step-by-step work instructions that help operators get complex assembly right the first time.
- Part 2 covered advanced error-proofing that catches mistakes before a bad part moves downstream.
- Part 4 will cover torque tool integration: precision, control, and documentation captured in a single step.
It’s the call every quality manager dreads. A customer’s incoming inspection team flags a nonconformance, or an auditor is in the lobby asking for the paper trail on a batch that shipped months ago. In a paper-based shop, that request sets off a scramble: pulling travelers out of a filing cabinet, tracking down which operator ran the job, cross-referencing torque logs against a work order number that may or may not match what’s stamped on the part. Hours pass before anyone can say with confidence what happened, who did it, and whether it actually met spec. Sometimes the genuine answer is “we’re not sure yet, give us a few days.”
Traceability prevents that. Guided instructions get the step right. Error-proofing catches mistakes in the moment. Traceability is what gives you proof after the fact to your customers, auditors, and your own quality team.
Epicor Connected Process Control builds that proof into the work itself. As operators move through each guided step, CPC captures serial number tracking and full product genealogy, part identification, real-time data collection tied to quality checkpoints, and image capture at key stages, all without a single paper traveler. Every data point is linked to the operator who performed the step and the exact process parameters in play at that moment. The result is what Epicor calls a “digital birth certificate” for the part: one paperless record that follows it from the first operation to the loading dock, connecting parts, processes, and operators across the entire supply chain. This is what we mean when we say true order-to-delivery visibility.
CPC changes the previously mentioned phone call entirely. Instead of a multi-day paper hunt, the answer is a lookup: pull the serial number, see the full genealogy, hand over documentation instead of an apology. Epicor reports that manufacturers using automated, CPC-based records have reduced compliance-related fines by 80%. Epicor also states that manufacturers achieving 100% traceability through the platform have cut warranty claims by 50%. Those are Epicor’s own published figures, and they point to a mechanism that holds up on its own logic: when root cause analysis takes only minutes, issues get contained before they spread, downtime shrinks, and rework costs drop before they compound. Paperless, real-time records also mean less time spent assembling documentation for an audit and more time acting on what it shows.
See It in Action
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What’s Next
Part 4 closes out this series with torque tool integration, and how CPC brings precision, control, and documentation together in a single step, so the fastening operation itself becomes part of the traceable record.
Where Acuvera Tech Fits
Traceability is a byproduct of how the work gets done. If your team is still piecing together compliance documentation after the fact, that’s worth a conversation. Acuvera Tech helps manufacturers evaluate whether Epicor Kinetic and Connected Process Control fit their shop floor, so reach out if you want to see what full order-to-delivery visibility could look like for your operation.
