Prophet 21 vs. the Field: What Actually Sets It Apart for HVAC Distributors

Prophet 21 is Epicor’s ERP for wholesale distributors, built with over fifty years of distribution-specific expertise. HVAC is one of the distribution industries it is specifically designed to serve, alongside categories like electrical, fasteners, plumbing, and industrial supply.

Here’s what’s specifically built into the system across three areas that matter most day to day: pricing, branch inventory, and eCommerce.

Pricing

Prophet 21 includes a comprehensive pricing matrix, contract- and job-based pricing, promotional pricing, and second pass discounting built into the core system to price as you see fit. This ensures you can maintain your margins while meeting customer and market demands.

Branch inventory

Prophet 21 supports multi-location order processing. For distributors with more than one branch, the regional distribution center inventory management capabilities let you centralize inventory across branches, which can help reduce overall inventory levels. Prophet 21 also supports transferring surplus items between branches directly in the system.

eCommerce

Prophet 21’s eCommerce solution is Epicor Commerce, a cloud-based eCommerce platform. Real-time stock levels are listed among its capabilities. Epicor Commerce is available in four tiers:Express, Base, Signature, and Advanced. This gives distributors a choice depending on how much customization and functionality they need and your customers will see a modern eCommerce website focused on convenience, ease of use, and repeat ordering.

Want to know if Prophet 21 is a fit for your HVAC distribution business? Schedule a 30-minute consult with our team.